Help Center

Please use the below form. You can also call customer service on +91 8882767748.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Contact Us About us

Checkout Page FAQ's

 What fabrics does Livonna use and how do I choose the right fabric for my needs?

How do I pick the right size? Do you have a size chart?

How can I measure myself properly for Livonna dresses and co-ords?

What if the item doesn’t fit? What is your returns & exchange policy?

Payment Information

Do you offer free shipping? How long does delivery take?

Are customs and duties included for international orders?

 How do I track my order?

What payment methods do you accept? Can I pay by cash on delivery (COD)?

Order & Returns

Can I cancel or modify my order after placing it?

How long will refunds take?

How should I care for my Livonna garments?

Do you offer alterations or tailoring services?

Ordering from Livonna

Do you provide bulk or corporate orders?

Are Livonna products ethically made or sustainable?

 How do promo codes and discounts work? Can I use multiple codes?

Is there a gift wrap or gift card option?

 I have a question that’s not listed here. How can I reach customer support?

Are there care/fit recommendations for special fabrics like satin or embroidered pieces?